Can Jira be used to create tickets from an email request(s)?

[Tamara Dalton]

Every time a person sends an email I'd like a ticket to be created in Jira.  I have a post about housing on various websites. I need those requests sent to Jira and made into open tickets so I can reach back out to potential buyers. Is there a way to use Jira in this type of functionality/manner? 

[Nic Brough -Adaptavist-]

What does your log file say?

[Luca Landi]

During a JIRA upgrade process, I found out that the Postgres database client program (pgAdmin for Windows) was hanging during the dump of the database and was "blocking" the database itself.

Trying to start JIRA there were no relevant messages in the log and the bootstrap was stuck at the database configuration after the "Database Checklist Launcher".

To solve the issue I just closed/killed the client and the hanging job. I was later able to start JIRA.

To obtain more details I installed the pg_dump command and I could better understand the nature of the issue. Trying to execute a dump it got stuck cause of the client hanging.

[Amit Rai]

I am also facing same problem here.I have checked my atlassian-jira.log

but there is no error but last paragraph of this file is looking like this

1988229788/6163/1/1.0/_/download/batch/jira.webresources:jira-setup/jira.webresources:jira-setup.js HTTP/1.1" 304 - 91 "http://localhost:8080/secure/SetupDatabase.jspa" "Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/33.0.1750.117 Safari/537.36" "1sjswix"

[Septa Cahyadiputra]

As mentioned by Nic, we need to review your logs (atlassian-jira.log) which is located in <JIRA_HOME_Dir>/logs/.