We are keen to implement the Service Desk but we dont want to pay for licenses for Agile, Capture etc for 100 users who will never use it. So I'm considering using a seperate Jira instance for the Helpdesk. Does anyone know if different Jira instances can communicate between each other? What I want to do is run reports from one place so I'd like to get data into Jira from mulitple instances and run it from there. Thanks

Bulk import custom field values

I have a list of more than 500 values to be add in "Select List (Single Choice)" custom field.

I have tried adding by import issues using CSV file and mapping the Custom field name to the values but its throwing an error:

The value [ {null=Test 2} ] can't be added to the Custom Field. The value [ {null=Test 2} ] can't be found or is in the incorrect format

Scriprunner option is also not available for free.

I am using Jira Cloud free option as of now exploring the possibility to automate a process.

Is there any other option to get this done.

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Answer accepted

Hi Clinton,

Onkar

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Thanks that looks like enough info for me.

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