Automation to create and link issue

[Yasmine]

Hi everyone, 

I'm working on an automation for my team and im hitting a couple walls for it. 

What i need: 
When issue is transitioned to x and issue type is x, then create issue and copy x, y, z fields from current issue, AND link issue to trigger issue. 

Most of the automation is working fine but 2 areas are failing:
One of the fields im asking it to copy is a short text field, and it's failing (although the other short text field is copying)
The action to link issue to the triggered issue is also failing entirely.  

[David Chan · Accepted solution]

I believe you can export your Zoho data as CSV. You can then use JIRA's importer to perform a CSV import.

[Dylan Stevenson]

Nice. This sounds like it will work. I will be trying this in the next week when conversion has started and report back here.

Thanks for the info!

[IT Operations]

how do you export comments with attachments and embedded images from Zoho to Jira.  CSV does not do that.

[Shyam]

We are planning to move from Zoho to JIRA. Is there an import tool that would get all the contents as @Roger Robb had requested?

It would really save us a lot of time and effort.

[Roger Robb]

I need more help on this. I need to be able to export the comments, activities and attachments in Zoho. That's where most of the meat for our cases exist. The csv export I can find only exports the title, description, status, etc. Has anyone found a way to export comments and attachments and can that be imported in Jira?

[Ahmed_Ropewala]

Hi,

Did you find any solution to this(export the comments, activities and attachments)?

[Dylan Stevenson]

This worked. There’s some tedious other things that need to be done (i.e. assigning and recreating users etc) but this definitely saved me some time.

Thanks!