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All 'To Do' and 'In Progress' issues have disappeared from my board.

Gina Lahendro
April 6, 2022

The 'Done' or resolved issues still remain. This happened following the addition of a new issue type.  These all appear in lists and filters, however, the board is wiped clean.  I had tried to create a new workflow to solve the problem, but it doesn't work.

Upon searching for a solution, I continue to see that I need to re-index my information. The problem is there is no option for indexing available.  Even though I am the ORG ADM, and have access to all administrative features.   

2 answers

1 accepted

1 vote
Answer accepted
petry
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 31, 2012

By default, the issue is not reopened when you comment on it.

You are probably using a listener for that (I think the JIRA Toolkit Plugin) have this feature. Could you check it?

Hope that helps.

Deleted user
November 1, 2012

I'm not sure when this was added, but that was exactly the problem. Thanks!

0 votes
Deleted user
April 29, 2013

We need this feature to re-open an issue when it's commented. how and where can I find this plugin?

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