The 'Done' or resolved issues still remain. This happened following the addition of a new issue type. These all appear in lists and filters, however, the board is wiped clean. I had tried to create a new workflow to solve the problem, but it doesn't work.
Upon searching for a solution, I continue to see that I need to re-index my information. The problem is there is no option for indexing available. Even though I am the ORG ADM, and have access to all administrative features.
By default, the issue is not reopened when you comment on it.
You are probably using a listener for that (I think the JIRA Toolkit Plugin) have this feature. Could you check it?
Hope that helps.
I'm not sure when this was added, but that was exactly the problem. Thanks!
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.