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Alerta vacia

Belen Garrido
May 24, 2022

Hola

He creado una automatización para que un dia a la semana envíe la situación de un panel, he realizado los siguientes pasos:

1.- Envío programa

2.- He puesto el JQL y en validar consulta devuelve resultados

3.- En el asunto del mail indico un texto y añado los siguiente campos para que se muestren los jiras afectados:

Los siguientes tickets están a punto de cumplir el SLA definido.

{{issue.key}}, {{issue.toUrl}}

Por favor, rogamos tomen las acciones necesarias.

 

Pues bien, llega el mail, pero sin el código y descripción de jira, he revisado todas las plantilla y todas indican que esos son los campos a indicar, 

Porque no me llega la info?

Me podeis ayudar?

Gracias

Belén 

2 answers

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Foong
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 10, 2013

Hi Charlie,

According to the documentation, this is not possible at the moment. Please refer to this feature request: https://jira.atlassian.com/browse/CRUC-6500

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Alex Suslin
Rising Star
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June 9, 2013

If you want to do that just for a single project - you have to create for that project (or modify the exisiting one) workflow schema, create resolve screen and apply it to the state on the schema when issue is resolved.

If you want to do that for all the projects, just go to Admistration -> Screens, find Default Resolve Screen and click "configue" and modify it as you need.

Charlie Davis
June 10, 2013

Curently JIRA is working the way we want. Has the "assignee" in the resolve screen and all that jazz.

It's getting Crucible to see that and use it. It only hows the resolution and status field.

Charlie Davis
June 10, 2013

Curently JIRA is working the way we want. Has the "assignee" in the resolve screen and all that jazz.

It's getting Crucible to see that and use it. It only hows the resolution and status field.

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