Hi. I am trying to determine if Jira Work Management(JWM) will support our use case. We have a team of 40 non-developers that are trying to get off of MS Teams and Spreadsheets to manage "work" requests. We are currently using Jira/JSM premium for our software teams. We also have Access enable using OKTA for our org
I am trying to determine if JWM will work for this team so anyone in our org can "send" them work, but the internal team is the only group that has access to work the tickets, and close them. There is the "anonymous" feature, but we want to limit access to creating tickets to only people in our org (not public), and use the information in Access to record who the requester is. Thx
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