As a customer success manager, I need to be able to have a birds eye view over all ongoing projects and easily see what all due dates are approaching. As I am not someone who will be tasked with work is there capability to see what all tasks are on everyone else's plate so I can assess team members availability, and keep track of all project due dates in one easy to find location vs going into every single project to see upcoming milestones. I find the calendar view very helpful but I am just seeing that within a project vs a calendar view encompassing all projects. Is that possible?
I have seen this happen for one other customer in recent history. I'm not sure how the plugin ended up in this "half-enabled" state, but I was able to solve the problem by deleting the appropriate entry for the Tempo plugin in JIRA's "pluginstate" table and restarting JIRA.
As an OnDemand customer, you will need to contact Support to have this done. Please include the URL to this Answers post in your support case.
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