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How to set up PROJECT based on ISSUETYPE when creating an issue?

do_mi_no
September 25, 2021

Can I automatically set PROJECT based on ISSUETYPE?

I started using automation recently. I have created a simple rule that will automatically set SUMMARY when creating a ticket based on ISSUETYPE:
- When: Issue created
- If: matches (Issuetype = X)
- Then: Edit issue fields (Summary = Xyz)
The above rule works fine.

I would like to set up PROJECT in the same way. I need one specific type of task to always be directed to one specific project (preferably when creating a task).

2021-09-25 11_12_25-Project automation - JiraEdit.png

Unfortunately, the PROJECT field is not available for editing (I cannot create a rule analogous to the one described above for SUMMARY).
If anyone has an idea how to do it, please give me some hints. Thanks.

1 answer

2 votes
Mirek
Community Champion
September 15, 2014

Better than trying to find a scheduled restart mechanism, try to avoid not needed restarts. I know that from time to time is good to free up some resources but JIRA should be stable enough to avoid restarts. Number of users do not only count when speaking about performance. There are other aspects that may be important. Try starting from looking at your infrastructure and JVM settings. 

Christopher Lederer
September 15, 2014

Hey Mirek

 

I do understand your view-point. But my question is rather, has anybody such a schedule in place?

I can just by cross checking monitoring see that there is a relation between performance and last re-start.

Its not that we have a lot of issues - rather the opposite.

Just want to see how the "general" community is seeing this. Of course maintenance and care on underlying infra and JVM is certainly a good hint. Consider that we have resources and expertise to have any eye on that.

In simple words - would you recommend a regular re-start - every week, month etc.... as a practice of maintenance?

 

Nic Brough -Adaptavist-
Rising Star
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September 15, 2014

I would not recommend a restart at all. You should really be investigating why there are problems and fixing the root cause. I would recommend a regular maintenance cycle - i.e. upgrading, and restarting during that. A number of my clients do have regular restarts in place, but in most cases, they have discovered that all they're doing is hiding a deep rooted problem. It's a bit like plastering over the cracks in the wall at home, only to realise too late that you've got a subsidence problem. Frequency of restarts depends on how often you're having the issue. As a temporary measure, establish when faults are occurring and simply schedule something a little more frequent. Then you can investigate your real issue.

Mirek
Community Champion
September 17, 2014

As I mentioned already.. try to avoid not needed restarts. I do not recommend it as a practice of maintenance. Nic bring up one of the reasons why it is not a good practice.

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