Atlassian Team members are employees working across the company in a wide variety of roles.
March 17, 2013 edited
Looking at the error message, it seems that the email do not have a correcty title or header that made JIRA not possible to post the comment to the related ticket.
On the other hand, maybe you can turn on the incoming mail log in the page "Administration >> Logging & Profiling" for a further troubleshooting or you can fire a support ticket for it.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.