How do I link related Jira Software Project in the summary view

[Deleted user]

How can I get other projects into this summary view. there is no button or menu I can see that will allow it. I have even linked an epic from a JSM project and it still shows nowhere.  Help!  I want to used this as a way to manage a program with multiple Software projects underneath it, but doesn't seem possible even though the summary shows it and the main info page shows it. See screen shots provided. 

[Henning Tietgens]

The listener is triggered if the event is triggered. So first make sure you test with the correct event (e.g. is the corresponding email from the notification scheme triggered?).

What kind of customfield is zz6 - CPE email? If it's a (single) select list your code should be ok.

Is the transition valid for the current state of the issue, check the ID.

And last but not least, add log messages (etc. log.error(cfValues["zz6 - CPE email"]?.getValue())) to the listener and check the log to get details (is it triggered, is the value of a variable like you expect, etc.

[pmooresaxton]

Thanks Henning. To answer your points.

In the post function of the transition that sets the issue to "In Progress" and sets the cust field value (of the select list), the last action is "Fire a Generic Event event that can be processed by the listeners."
There is no email linked to this event, just a notification to watchers and assignee.
- I do not know how to validate if this is working.

The transition is valid and can be run manually with no issue.
I consdered using a custom event, but could not get that to work either - do you think it is a problem of the notification scheme or Event set up?
do I need to add a line to reindex the issue?

In the meantime I will add log messages script to see if it captures any errors.

[JamieA]

Check the logs - you can see how to up the log level here: https://jamieechlin.atlassian.net/wiki/display/GRV/getting%20help#GettingHelp-Supportrequests

This will show you the condition that's being evaluated and what it returned.

If you only want this to fire on In Progress, why don't you put it as a post-function on transitions to that state...

Are you transitioning to Resolved? If so you may need to set a resolution - if that's the problem the logs will tell you.