Group by counts on list view gone?

[justin_hendrickson]

I got a report from one of the users of my Jira Work Management projects that until yesterday, when they use the group by functionality on the list view page, it would show the count of items within each group. This morning, however, the counts are gone.

I've been poking around the project settings page for the project, looking for some way to re-enable it, without much luck. Has anyone else noticed this? Is there a way to get the counts back?

[Mahesh S · Accepted solution]

You can achieve it easily using javascript. Please tell me whether you use both fields in the same screen or diff screens? If different, what kinda screen they are (like transition screen or ..?)

A screenshot might help.

[Mahesh S]

Here we go!!

1. Add this javascript into the description of "Cust care team" in the field configuration. 
2. Replace "customfield_10405" by the customfield id of your "Department and Team" field.
3. Replace "customfield_10406" by the customfield id of your "Cust care team" field.
4. Replace "10303" by the valueId of "Customer Care" option in first drop down.
5. Replace "customfield_10405:1" by the customfield id of your second cascade dropdown.
6. Replace "10305" by the valueId of "Customer Service" option in second drop down.

<script>
if(document.getElementById("edit-issue-dialog").className == "jira-dialog box-shadow jira-dialog-open popup-width-custom jira-dialog-content-ready")
{
	var x=document.getElementById("customfield_10406");
        x=x.parentNode;
	x.style = "display: none;";
	document.getElementById("customfield_10405").addEventListener('click',function ()
	{
	 if((document.getElementById("customfield_10405").value == "10303") && (document.getElementById("customfield_10405:1").value == "10305"))
	{
		x.style = "display: block;";
	}else{
		x.style = "display: none;";
		document.getElementById("customfield_10406").value = ""
	}
	}  ); 

	document.getElementById("customfield_10405:1").addEventListener('click',function ()
	{
	 if((document.getElementById("customfield_10405").value == "10303") && (document.getElementById("customfield_10405:1").value == "10305"))
	{
		x.style = "display: block;";
	}else{
		x.style = "display: none;";
		document.getElementById("customfield_10406").value = ""
	}
	}  ); 
}
</script>

It works for me!!

While choosing Customer Care- Customer Service

image2016-11-30 20:42:56.png

While choosing a different option.

image2016-11-30 20:42:14.png

Get the fieldId and valueIds from Inspect element of chrome browser easily OR via browser URL in field configuration while adding options for the "Department and Team" field. Lemme know if u face any difficulty.

Cheers!

Mahesh

[Patrice Marrec]

Hi,
Thank you. First field ("Department and Team") is on create screen.
Second field "Cust care team" is in ticket, when user clicks a button, so it's a transition screen.

Let me know if that's enough or if you need the screenshots

Thanks