Filter function

[Carolin Scharke]

Hello!

In one of our sub-projects in Jira Big Picture, we use so-called "components" to subdivide the project.

If we use these components, the filtering (JQL and text) does not work. The result is greyed out headlines, but no real results.

We also get the follwing error message:

If we do not use components in other sub-projects, the filtering works without problems.

What is the reason for this and what can I do about it?

[Ole Kristensen]

I believe ProdPad requires certain ports to be open in your firewall to get connected.