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Does "Issue Collector" exist in Jira Work Management standard cloud solution?

Anton Faller
September 6, 2022
Can customers (people without Jira account) send their request via a form, which then creates a request-related issue/task in our Jira Work management board automatically?
As far as I've understood this kind of form is called issue collector.

Background:

I'm testing Jira Work Management in a free demo version, as we think about implementing it in standard license in our custom ski manufactory. When I try to create an "issue collector" for our test-project as admin, I can't find the tab "issue collector" in the settings as described here: https://support.atlassian.com/jira-cloud-administration/docs/use-the-issue-collector/ .

Thank you for your help in advance!

1 answer

0 votes
Pedro Cora
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 29, 2015

If you are using the USER end point (https://docs.atlassian.com/jira/REST/latest/#d2e985) then no e-mail should be sent:

Create user. By default created user will not be notified with email. If password field is not set then password will be randomly generated.

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