Can you use Work Management as Ticketing System for Help Desk

[Pamela Rice]

Our service desk currently has Jira Work Management but we wanted to know when creating issues if a ticket number could be generated? If not, is there an add on app that we can use for actual ticketing within Work Management or would we have to get Service Management as well?

[Jobin Kuruvilla [Adaptavist] · Accepted solution]

You can find in the change history of the issue, under the "History" tab.

[Phillip Yero]

Haha, I knew that! Thanks for the reminder.