Board and summary page query configuration

[Vincent Riot (LLNL)]

The summary page does not consider the resolution field to be filtered in or out.

The board page has the same restrictions.

Also can the duration of 2 weeks be adjusted?

[Jobin Kuruvilla [Adaptavist] · Accepted solution]

Cloning is actually a creation of a new ticket and hence it will throw the same 'Issue Created' event. Since you want the 'Issue Created' event to send notifications, you won't be able to handle the clone case separately unless you do some dev work.

Maybe you can advise the users to use a plugin like 'Clone Plus' plugin which will give you the option to update the description and other fields before you press Create!