Best practice in organizing monthly team projects and tasks

[Julia Scanlan]

My team of 10 people is currently using Google Sheets to organize our monthly projects. The worksheet is essentially a giant table that includes our client, the deliverable type (our projects are either monthly, quarterly, or semi-annual), the analysts working on them, and the Jira ticket associated with it, and various due dates for each of the subtasks in each project. Each subtask is assigned to a different analyst. There has GOT to be a better way to organize all of this in Jira.

We already use Jira to create tickets with subtasks for each project, and that works great. What we want now is to have an easy way of seeing all of those tickets and the overall due dates in one place.

[Vincent Mutambuki _ Mumo Systems _ · Accepted solution]

Solved this by enabling wiki rendering in the fields that user @mentions in field configuration scheme. So for example, we made description field to render content in wiki format instead of text.

[Norman Abramovitz]

Yes, @mentions should generate a hyperlink. There are some bugs related to @mentions as noted in this previous answer.

https://answers.atlassian.com/questions/45183/jira-5-mentions-do-not-autocomplete-what-do-i-have-to-setup-fopr-this

The global browse user permisson must be granted in order for @mentions to work at all which could also be your issue.

The more serious issues with @mentions I believe are fixed or at least improved with release 5.0.6.