Approvals in Jira Work Management Cloud

[Merijn]

Hey all,

I am trying to set up approvals for a Jira Work Management workflow like is shown in the Work Management introduction video (see attached image).

I am very confused as there are some explanations on how to do it, but none of them seem to work. The " Add approval" box that is referred to often for instance does not exist.

Is it possible to set up approvals as is shown in the marketing video? And if so, is there a guide that explains how to do it?

Thanks.

~ Merijn

[crf]

I don't know anything about that plugin in particular.

Plugins have several different places that they can store things, notably:

• PropertySet – These would get stored under the various property tables, but it may be difficult to guess what "entity_name" they used.
• SAL's PluginSettings – These essentially get mapped onto PropertySet as well.  If the plugin used the "global" settings, then these end up mashed together under the "jira.properties" entity name like normal Application Properties do.
• Active Objects – This is the most widely used method, I think.  It has a administrative UI that lists the plugins that are using it and the names of their tables.  Look under "Plugin Data Storage" as an administrator.
• JsonEntityPropertyManager – This is the newest of the bunch and stores arbitrary clobs of JSON data for the plugin.  Finding the entries in this poses the same problem that PropertySet does; you have to somehow figure out what "entity_name" was used to store it against.