All Issues (except for Done Issues) in a project have gone missing after adjusting workflow.

[Andrew Ogbourne]

Hi. Help please!

All off the issues except those in Done status have gone missing.
I have been adjusting the workflow for that project, including adding some project-specific statuses.  (E.g. "MDE Backlog", "MDE TO Do" and "MDE In Progress"). I subsequently realised that I don't need the new statuses after all, so I have gone back to the previous workflow and scheme that uses the default Backlog, To Do and In Progress status.

However, I now have no Issues in the project except for the Done Issues.  AARRGGHH.

It's not something in the Board view/filter I am using:  I have opened a new Issues list and filtered only on the project.  There seem to simply be no issues in the Project.

When I was adjusting the workflows, I let it take back up copies as suggested and I have tried switching back to them.  None of them pick up the lost issues.

I suspect (and could well be wrong) that something happened when the system was reassigning Issue Statuses when switching workflows - and that it reassigned them to something completely invisible, or even trash.  However, I don't know how to find out.

Can someone tell me the easy fix please!!

[rambabu patina]

Hi,

If you have admin permissions then you can give browse permissions to the particular group in your permission schema. or contact your jira-administrators.

Thanks,

Patina

[Vilhjálmur Hallgrímsson]

Thank you for your help Patina.

If I grant browse permission in project "EBS" to group#1, will they be able to see issues from group#2 who also have access to the same project?

I want to restrict group#1 to only see issues belonging to group#1

Thanks
-Villi

[Nic Brough -Adaptavist-]

No.

The "ownership" of an issue has nothing to do with who can see it. Jira doesn't have "can only see issue if user is in same group as user" because that's complex, messy and usually doesn't work. In Jira, and a lot of other software, everyone is in at least one "can log in" group, which means the question "am I in one of the same groups as Dave" is almost always answered with "yes"

If you grant browse to EBS for group 1, they'll be able to see everthing in the project. Group 2 is utterly irrelevant, Group 1 can see the project.

You probably should look into "security schemes" which will allow you to hide individual issues, and tie that to the groups.

[Vilhjálmur Hallgrímsson]

Ok and thank you both for your answers.

I will see if the security schemes will help in my case

-Villi