Accidently Created Another Domain

[Joshua Hastie]

Hello, I am brand new to Atlassian products. I had a domain verified and then somehow I managed to created a new domain at companyname.atlassian.net

Is there anyway to undo this as I actually only want to have the one domain? 

I have tried logging into the other person with domain admin access but the second site does not appear on her login; so I assume it is something I have accidently created with my own account. 

Any help would be great. Sorry in advance if this question has already been answered elsewhere.

Thanks

[Jobin Kuruvilla [Adaptavist] · Accepted solution]

It is not possible to retain the links unless both projects are migrated over. The best you can do, I think, is to do some scripting outside of the migration to replace the existing links with the equivalent remote links.

[salman_kagzi]

What if I created Project links between these 2 Jira projects. Would that work?

PS: I am due to experiment on that tomorrow. Your inputs would be great help.

[Jobin Kuruvilla [Adaptavist]]

I do not think that wil work but haven't tried it before.

[salman_kagzi]

Didnt work :'(

To my suprise link are not writtent at all. What I mean is.

Case-1: Issue from P1 links to another issue from P1. These links are imported fine.

Case-2: Issue from P1 links to an issue from P2. These links are not added at all. I couldn't find an entry for such links even in the database.

Any idea what could be happeing here? Is it somekind of limitation in Jira project import process?

[Jobin Kuruvilla [Adaptavist]]

It is not a limitation but works as designed. The issues are in different instances and so they lose the tracebility. If you move both projects in, links will be retained.

[balaji dinoct]

Jobin Kuruvilla [Go2Group] ·

I have migrated project from ondemand to JIRA standalone 6.2.3 version. After migration i cann't able to login as sysadmin.

sysadmin user is member of administrator, system-administrators group. But not in jira-user group. https://confluence.atlassian.com/display/JIRA051/Retrieving+the+JIRA+AdministratorThis link i used to recover my sysadmin password. But i cann't. Can you please know any other alternative is there to recover sysadmin password.

[Jobin Kuruvilla [Adaptavist]]

Did you add the user into groups or grant the groups required permissions? If you are confused, follow scenario A in the above document.

[balaji dinoct]

Jobin Kuruvilla [Go2Group]

Thanks for your reply.

I didn't add user in the group. I have checked that there is no jira-administrators group in the cwd_group table.

select perm_parameter from jiraschema.schemepermissions where PERMISSION=0;

perm_parameter

----------------

administrators

site-admins

(2 rows)

select perm_parameter from jiraschema.schemepermissions where PERMISSION=44;

perm_parameter

---------------------------

system-administrators

confluence-administrators

(2 rows)

select child_name,parent_name from jiraschema.cwd_membership where parent_name='jira-administrators';

child_name | parent_name

------------+-------------

(0 rows)

I have followed the scenario B and i updated the sysadmin credentials. and restarted jira service eventhough i cann't able to sysadmin.

Note:

Not only for sysadmin user. i cann't able to login as normal user also.