Queues not work in JSM projects

Lucas de Souza
Contributor
December 19, 2024

Good morning everyone.

 

This morning, all JSM projects that have something like summary !~ "test" on the queue filter are not working. However, the same filter with the !~ "test" on a normal filter outside a project works perfectly.

Not working "inside a JSM project"

filter in the JSM queue not working.png

Working but on a filter outside any project

filter working outside the queues.png

 

Would someone have a clue why?

 

Best, Lucas.

1 answer

0 votes
Alex Gay
Contributor
December 19, 2024

Hi Lucas

 

Is the first part of your filter correct?

 

CF != empty

is empty a value in that field ?

If not, you should use

CF is not empty

 

 

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