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Putting the Task under Epic in List View

Sara Palmitessa
Contributor
July 28, 2022

I cannot figure out how to put the Task under the Epic.  I created rules in the Automation section and the Tasks are listed within the Epic which is what I want.   

But when looking at the List view, each of my tasks are separate and not nested under my Epic. I feel like I have tried everything to try to put them under the Epic

> Goal: I can collapse and expand the Epic to see the Tasks in the List view

> Current Status: In the List view, the Epic and Task are not nested, so I cannot collapse or expand to get the associated tasks, (see picture - the expand arrow does not list anything underneath)

 

jira.PNG

4 answers

2 votes
John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 28, 2022

Hi Sara - Welcome to the Atlassian Community!

There are still some issues with this working properly in my opinion. 

What I had to do was click on the > beside the Epic to "expand it", though nothing might happen. Then if you will drag the child up or down in the list, it should adjust and then show up under the expansion. Though it might show twice now in the list - it does in mine. 

@Jane Yeoh  - Any thoughts?

Sara Palmitessa
Contributor
August 1, 2022

Hi John,

I tried to drag and it did not work.  It only moved the location above or below the Epic but it did not nest it under. I did email Jane Yeoh.

Like John Funk likes this
0 votes
Nadjeb August 9, 2022

I have the same problem! any suggestions 

0 votes
Jane Yeoh
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 31, 2022

Hi @Sara Palmitessa ,

Can you please send me an email to jyeoh@atlassian.com with your site name so we can have our team look into this for you?

Sara Palmitessa
Contributor
August 1, 2022

Hi Jane,

I just emailed you.

Thank you!

Like # people like this
Sara Palmitessa
Contributor
August 5, 2022

Hi @Jane Yeoh  - Was a ticket created for the issue?

Joni Zeis
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 5, 2022

@Sara Palmitessa @Jane Yeoh I am having the same issue. Watching this thread!

William Glover August 24, 2022

@Jane Yeoh We are also seeing this issue, in that our users are confused as it looks from the UI as if the epic can be extended to display a list of tasks below it, but clicking the expand arrow does nothing.

It appears that the system is trying to group tasks under their corresponding epic, as clicking the arrow beside the epic causes a loading animation, however, no issues are then displayed as nested under the epic. It is possible to manually drag a task into an epic in the list view, but after reloading, the issue is also no longer displayed nested.

Carlos Segovia October 24, 2022

@Jane Yeoh We are also having this problem and it is very necessary for us to be able to see the issues in hierarchical order even if they are not grouped but to be able to see them descendingly with their correct hierarchy

thanks for your quick response.

Kathryn O_Neill
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
November 2, 2022

Hi @Jane Yeoh , I am experiencing the same issue and have emailed you. Will be watching this thread, please post with any updates.

Thank you

0 votes
Hannes Obweger - JXL for Jira
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
July 28, 2022

Hi @Sara Palmitessa

welcome to the community!

I agree with John that a few things don't seem to work as they should, and I'd expect these to be fixed at some point.

Just to put this out there: If you're looking for an immediate solution and are open to solutions from the Atlassian Marketplace, this works like a charm in the app that my team is working on, JXL for Jira.

JXL is a full-fledged spreadsheet/table view for your issues that allows viewing and inline-editing all your issue fields, among many other things. It also allows viewing your issues in their hierarchy, with the expected expand/collapse functionality:

hierarchy.gif

JXL integrates into the project sidebar, and many customers use it successfully as an alternative or extension to Jira's native list and search views. JXL also works with any project type, i.e., Jira Work Management, Software, and Service Management.

Hope this helps,

Best,

Hannes

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