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Putting the Task under Epic in List View

Edited

I cannot figure out how to put the Task under the Epic.  I created rules in the Automation section and the Tasks are listed within the Epic which is what I want.   

But when looking at the List view, each of my tasks are separate and not nested under my Epic. I feel like I have tried everything to try to put them under the Epic

> Goal: I can collapse and expand the Epic to see the Tasks in the List view

> Current Status: In the List view, the Epic and Task are not nested, so I cannot collapse or expand to get the associated tasks, (see picture - the expand arrow does not list anything underneath)

 

jira.PNG

4 answers

2 votes
John Funk Community Leader Jul 28, 2022

Hi Sara - Welcome to the Atlassian Community!

There are still some issues with this working properly in my opinion. 

What I had to do was click on the > beside the Epic to "expand it", though nothing might happen. Then if you will drag the child up or down in the list, it should adjust and then show up under the expansion. Though it might show twice now in the list - it does in mine. 

@Jane Yeoh  - Any thoughts?

Hi John,

I tried to drag and it did not work.  It only moved the location above or below the Epic but it did not nest it under. I did email Jane Yeoh.

Like John Funk likes this

I have the same problem! any suggestions 

0 votes
Jane Yeoh Atlassian Team Jul 31, 2022

Hi @Sara Palmitessa ,

Can you please send me an email to jyeoh@atlassian.com with your site name so we can have our team look into this for you?

Hi Jane,

I just emailed you.

Thank you!

Like # people like this

Hi @Jane Yeoh  - Was a ticket created for the issue?

@Sara Palmitessa @Jane Yeoh I am having the same issue. Watching this thread!

@Jane Yeoh We are also seeing this issue, in that our users are confused as it looks from the UI as if the epic can be extended to display a list of tasks below it, but clicking the expand arrow does nothing.

It appears that the system is trying to group tasks under their corresponding epic, as clicking the arrow beside the epic causes a loading animation, however, no issues are then displayed as nested under the epic. It is possible to manually drag a task into an epic in the list view, but after reloading, the issue is also no longer displayed nested.

@Jane Yeoh We are also having this problem and it is very necessary for us to be able to see the issues in hierarchical order even if they are not grouped but to be able to see them descendingly with their correct hierarchy

thanks for your quick response.

Hi @Jane Yeoh , I am experiencing the same issue and have emailed you. Will be watching this thread, please post with any updates.

Thank you

Hi @Sara Palmitessa

welcome to the community!

I agree with John that a few things don't seem to work as they should, and I'd expect these to be fixed at some point.

Just to put this out there: If you're looking for an immediate solution and are open to solutions from the Atlassian Marketplace, this works like a charm in the app that my team is working on, JXL for Jira.

JXL is a full-fledged spreadsheet/table view for your issues that allows viewing and inline-editing all your issue fields, among many other things. It also allows viewing your issues in their hierarchy, with the expected expand/collapse functionality:

hierarchy.gif

JXL integrates into the project sidebar, and many customers use it successfully as an alternative or extension to Jira's native list and search views. JXL also works with any project type, i.e., Jira Work Management, Software, and Service Management.

Hope this helps,

Best,

Hannes

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