People custom field does not tag people

[sergeyt]

I need to add to an issue not only an assignee who performs the job, but also a specialist who will control the job delivered by the assignee. My workflow is as follows:

issue -- configure -- fields -- people 

In "people" I creater a new role - "watcher". But even as a project lead, I cannot add anyone for the role. It tells me "no options" when I try to @ someone

How can I fix my issue?

Any suggestion on the improvement of the workflow is also welcome! Thank you in advance.

[Patricia Francezi · Accepted solution]

Hi @sergeyt welcome to the community

You are not able to select or customize permissions and roles in free plans. 

Project permissions, roles, and issue-level security aren't configurable when you're on the Free plan. To take advantage of Jira's powerful project permission management features, upgrade your plan.

Thats why you have this behavior - Full doc here https://support.atlassian.com/jira-cloud-administration/docs/permissions-and-issue-level-security-in-free-plans/

I hope this help

[sergeyt]

Dear @Patricia Francezi , thank you so much for your explanations! It is now crystal clear to me. Have a nice day!