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My Atlassian cloud subscription for the following products on my-atlassian-site-261693.atlassian.net has been canceled:
I would like to unsubscribe,I will process Jira Work Managemen, not with Jira Software. Plese do not delete my project created under Jira Software, let me convert it into Jira Work Management/ I will process the payment for Jira Work Management
Hello @Галина Байкова,
Welcome to the Atlassian Community!
Checking the details of your site, I can see that Jira Software was suspended because there were more than 10 users, which is the limit of users on the Free plan.
Since the product was only suspended, the projects will not be deleted.
Please, reach out to our customer advocates on support https://support.atlassian.com/contact/. On What can we help you with?, select Billing, payments, and pricing > Help with a deactivated site and add the details that you need to revert the suspension of Jira Software.