Multiple values in Advance Compare Condition

[Mihir Ruparelia]

Hello, 

I would like some help on the following, we have a department field list with a child field. I want to add an automation that says 

If person 1 or 2 are selected in the Child field, then update the approver field and send an email. 

The bit I am struggling with is the OR function, Any thoughts or help on scripting would be great. 

This is what I have so far: 

First Value: {{issue.Department.child.value}}
Condition: Contains
Second Value: User1,User2

[Mark Segall · Accepted solution]

Hi @Mihir Ruparelia - I think the easiest is to use a contains regular expression condition:

(user1|user2)

[Mihir Ruparelia]

Hi Mark, 

Will give this a go so you're saying in the Second Value have (User1|User2) which acts as an OR statement?

[Mihir Ruparelia]

@Mark Segall all sorted, many thanks for your help. Adding these conditions in worked perfectly.

[Sten Kivi]

My fix was to remove spaces between | expressions :

Kirkenes|Trondheim|Bergen|Hamburg|Paris|Melbourne

[Emery Manayan]

Hi,

May I ask for assistance on how to correct the attached automation?

The goal is when a ticket comes in from a user; we should check the email address if it contains certain company names (more than 3) and so it will add a participant in the ticket and will send an email. 

Thank you

[Mark Segall]

Hi @Emery Manayan - You just need open/closed parentheses around it:

(Zurich|Sunlife)

Note - This is going to be case sensitive so the capitalization may cause you fits.  If you want it to be case insensitive, you'd do something like this:

((?i)Zurich|Sunlife)

[Emery Manayan]

Hi @Mark Segall ,

This one works for me -- (ceva|sunlife|chubb|fwd).

I will have to try the other one too, as initially what I tried is this format --  (?i)(ceva|sunlife|chubb|fwd)

Thanks thanks for the help ;)