Move task automatic when date = start date

Yin October 10, 2024

Hello,

I want to create automation for moving task automatic when date = start date.
Please advise.

I tried When Issue create > Start date equal to time of execution > Then Transition.
And nothing happens.

PS. I use Jira from Thailand, do I have to set time in the system too?

2 answers

1 accepted

2 votes
Answer accepted
Trudy Claspill
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 11, 2024

Hello @Yin 

Welcome to the Atlassian community.

When the issue is created are you setting Start date to a future date?

Do I understand correctly that when that date actually arrives you want to transition the issue to a different status automatically?

If both of the above are correct then what you need is a rule that uses the Scheduled trigger.

You would set the trigger so that the rule runs each day. You can set the time of day and timezone appropriate to your location.

Screenshot 2024-10-11 at 5.39.45 PM.png

 

In the trigger you would include a JQL statement to select the issues that have a Start date equal to today.

 

Screenshot 2024-10-11 at 5.41.16 PM.png

The minimum JQL statement you would need would be:

"Start date" > startOfDay() and "Start date" < endOfDay()

You may also want to include some criteria related to the current Status of the issue to ensure that the issue is currently in a Status that has a valid transition to the new Status. Include any other criteria in the JQL statement as you may need to limit the rule execution to the issues you want to transition.

Make sure that you uncheck the box pointed to by the red arrow.

Then add the Transition Issue Action.

Screenshot 2024-10-11 at 5.45.03 PM.png

Yin October 16, 2024

Thank you very much!

0 votes
John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 10, 2024

Hi Yin - Welcome to the Atlassian Community!

Please post the rule that you have so far. 

Yin October 16, 2024

Hello! Thank you :)

Like John Funk likes this

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