Hi, I have a problem when creating issue. I added a user which has only access jira work. When That user try to create an issue , for that user reporter field does not seem correct . You can see the image below. Also that user can not add any follower. But If I give jira permission to that user , everything is ok. Could you explain me why this happens ,
Welcome to Community!
What might be happening, in this case, is that the groups that the user is a member, don’t have Browse users and groups permission, that’ why if you add them to another group, it works.
If you are a Jira administrator, please go to Cog icon > System > Global permission.
On this page, where it says “Grant permission”, select “Browse users and groups” and the group jira-workmanagement-users > Add. You can also add this permission for any other group if necessary.
Please, take your time to test and let us know how it goes.
Hi Fatih- Welcome to the Atlassian Community!
The value in the reporter field in your image is probably the account id for the user. Once the issue gets created, it should be displaying the user's name. Can you verify that?
Also, what kind of field is the Follower field? And how did you give the user permission for that field? Your post says that you are using the Free version which does not allow changes to permissions.
Hi John thanks for your reply.
After Creating issue , Reporter filed seems normal like above.
Follower is User Picker (multiple users) field. I added this field to create/ edit screen for an issue type in jira work management project. When I look permissions for project , it says like that
The permission scheme for Jira Core Free. In Free, any registered user can access and administer this project.
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