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Jira Work Management - Asset Custom Field

Johannes Nyberg December 30, 2022

Hello! 

My organization just invested in the premium plan of JSD. This gives us the possibility of start using the Asset Management tool. We have projects in Jira Work Management and I see a benefit of linking tickets from JWM to an Asset object. 

 

Therefore; I am wondering if I am able to create a custom field for our Assets in a Jira Work Management Project. 

I seem to be able to do it in Jira Software and (obviously) JSD, but not Jira Work Management since the Issue type & Screens are handled from within the project.

Can someone explain further? 

Thank you! 

Johannes Nyberg 

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Dirk Ronsmans
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
December 30, 2022

Hey @Johannes Nyberg 

going by the documentation it should be possible.

image.png

https://www.atlassian.com/software/jira/service-management/features/asset-and-configuration-management

The project you have for Jira Work Management, is this a company or team managed project? Cause a team managed project is a lot more limited and the global fields don't cary over to those.

Johannes Nyberg December 30, 2022

Awesome! The project was Team-managed, I now have the possibility. 

Thanks Dirk and Happy new year!

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