Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,456,931
Community Members
 
Community Events
176
Community Groups

JIRA Work Management - Customer Portal for Forms

We have been using JIRA Service Management for our global regional teams to lodge tasks in one portal with the help of a customer portal for the requesters and the 'queues' view for the teams working on these requests. 


We are considering moving to JIRA work management, while the back end is phenomenal, is there a way to get the forms displayed in a portal like a catalogue similar to the portal in JIRA Service Management so that link with all the forms in one page can be shared with business groups requesting work.

Thank You!  

2 answers

1 accepted

2 votes
Answer accepted
John Funk Community Leader Jul 05, 2022

Hi Mohit - Welcome to the Atlassian Community!

No, there is no portal or single location with all JWM forms. You could build a little site using SharePoint or something like that and add links to each form there. 

I suggest you click on the Add feedback button on the bottom left side of your JWM project and suggest they provide a portal as such or something similar. 

@John Funk Thank you for your prompt response. Appreciate it. Sharepoint sounds like a great alternative. I will send my feedback as well. 

Like John Funk likes this

Hi @Mohit Bathija

Your case can be addressed with the Customer Case for Jira app. You can create forums for your existing Jira projects other than JSM. All the tickets in these forums will be automatically visible on the relevant forum. A forum can be public (visible to everybody), private (restricted for specific email addresses or domains, for example, for your internal needs), or you can set it up as a support service just as JSM(private communication with a support assistant). All the requests created on the forum automatically get to this Jira project.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS

Atlassian Community Events