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[JIRA] TLS cipher suites are being deprecated by August 5, 2024

vinod_rathod
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July 29, 2024

Hi Team,

I received the below email from the Atlassian Team of TLS Cipher for 1.2, and we do not have configured default email Incoming server but we've Email Handler, does it impact TLS Cipher to Email Handler in the Cloud environment?

The deprecation may affect your email

Hi Vinod Rathod,

To meet the latest industry security standards for TLS and their associated ciphers, we're deprecating support for less secure and old cipher suites.

On August 5, 2024, some of the TLS cipher suites may no longer work and will affect incoming mail connections with 'Basic' authentication type.

If you see this error, "Remote host terminated the handshake", you may be affected.

This will not affect customers using OAuth access.

Check the supported TLS cipher suites

To avoid disrupting incoming emails after the deprecation, review your existing email server and incoming email configurations and make sure they use one of the supported TLS cipher suites.

Check which cipher suites your connected email accounts use

If you're using a hosted email service such as Gmail or Office 365, refer to the official website of your email service provider.

If you use your own email server, then the process may vary based on the email server software you're using.

You'll have to perform this check for every email account connected to your service project using Basic Authentication.

Need help?

If you have any questions or need more information, read our community post or contact our support team about "Cipher deprecation". Thanks, The Atlassian Team

 

Regards,

Vinod Rathod

1 answer

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Marcos Milanesio
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July 30, 2024

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