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Issue with automation linking erroneously

Jon
Jon Sep 12, 2022

hi, we have an automation that is supposed to link issues from a different project and it seems to have worked incorrectly for the first time where it linked issues that dont seem that should have passed the rules. Did the system work incorrectly or is there something wrong in my automation. 

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John Funk
John Funk
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Sep 12, 2022

Hi Jon,

Can you share the rule you  have and the audit log for when you run it? 

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Jon
Jon Sep 14, 2022

i figured out the issue. i needed to add a condition that if the field was empty it would not pass. thanks though! 

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John Funk
John Funk
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Sep 14, 2022

Great! Glad you figured it out.

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Ravi Sagar _Sparxsys_
Ravi Sagar _Sparxsys_
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Sep 12, 2022

Hi @Jon 

Share your rule here and explain the logic that should be used to link the issues.

Ravi

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