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Issue type hierarchy for JIRA Work Management

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January 11, 2024


I'm trying to set up an issue type hierarchy in JIRA Work Management, but I don't know why it's asking me to update my Jira Software Premium account.
Please refer to the picture for more details. (This Picture is the issue type hierarchy of JIRA Work Management.)



Do I also have to purchase JIRA Software to set up the issue hierarchy for JIRA Work Management?

(Then do I have to use both products as premium?)


Thank you.

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Nic Brough -Adaptavist-
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January 11, 2024

Welcome to the Atlassian Community!

To create a hierarchy in Jira, you need supporting software to add the facilities.  Jira starts with the premise of a base-level issue - basically, something that needs some attention.

It's almost always had sub-tasks (I can't speak for Jira 1, I can't remember if it did, but 2 did).  The core of Jira is now what we would call "Jira Work Management".  Every Jira system has base-level issue, and sub-task level issue types available.

To get Epic functions, in most cases, you need Jira Software.  Then on top of that, Jira Software Premium allows you to add layers above Epic (and quite importantly for those of us trying to scale Agile, you can rename Epic to the scaled standard in SAFe of Feature and then create Epics, and the other layers you need depending on how high you go, if you need them)

If you get JSW and its Epic functions, then JWM can take advantage of that - there are no limitations on JSW Epics including issues from JWM projects.

But, JWM simply does not have most of these scaling features.

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