As a customer success manager, I need to be able to have a birds eye view over all ongoing projects and easily see what all due dates are approaching. As I am not someone who will be tasked with work is there capability to see what all tasks are on everyone else's plate so I can assess team members availability, and keep track of all project due dates in one easy to find location vs going into every single project to see upcoming milestones. I find the calendar view very helpful but I am just seeing that within a project vs a calendar view encompassing all projects. Is that possible?
@Kayla Force Welcome to the community. I would suggest creating yourself a dashboard that holds the information you are interested in. Dashboards are run off of filters and filters can be used to select specific information from one or more projects in Jira. This information can then be displayed on a dashboard using a gadget. One of those gadgets is a calendar gadget.
https://support.atlassian.com/jira-core-cloud/docs/what-is-a-jira-dashboard/
Hi @Kayla Force
Welcome to the community! There are really many different ways to do what you're looking for. There's a recent thread with suggestions for high-level project management.
If you want to see upcoming deadlines and status, from the different options in that post I think Swanly and advanced roadmaps are possibly the most interesting.
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