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Is there a way to add component without clicking into ticket?

As specified above. Is there a functionality which would allow a user to add a component to a ticket without clicking into the ticket itself. This would help with efficiency as it would negate the need to go into a ticket.

2 answers

1 vote
Jack Brickey Community Leader Jan 07, 2022

Hi Ashton, welcome to the community.

Where exactly or how exactly would you like to accomplish this. Maybe you're wanting to do something like this in a list view or in a board view or something else question. I'm pretty sure the answer is going to be you can't get there from here but without understanding we're here is I can't say that for sure.

0 votes
Curt Holley Community Leader Jan 09, 2022

The only way would be via automation. But to do that you need to understand the condition/s under which a component would (or wouldn't) need to be added, as well as the trigger that would get the automation to run.
But as @Jack Brickey says, we really need to better understand not only the Where or How, but also the Why. As wanting to edit an issue without touching it is quite the trick (thus automation as my suggestion). 

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