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Is it possible to increase service limits on automation for cloud

Matt Steadman
Matt Steadman
Contributor
August 19, 2021

I have found documentation on how to increase the service limits on automation for the server edition. Is it also possible to increase these limits of needed on the cloud version?

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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August 19, 2021

No, the Cloud service limits are https://support.atlassian.com/jira-software-cloud/docs/what-are-service-limits/ as I'd guess you've already found.

Atlassian won't change these, as they're there to prevent problems (that they'd then have to get involved in fixing)

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Simmo
Simmo
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Atlassian Team members are employees working across the company in a wide variety of roles.
August 22, 2021

Hi @Matt Steadman

I'm afraid that @Nic Brough -Adaptavist- is correct, these limits don't get raised. However, if you'd like to raise a support ticket then we might be able to help you rework a rule in order to not hit these limits.

Cheers,

Simeon.

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