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Is it possible to increase service limits on automation for cloud

I have found documentation on how to increase the service limits on automation for the server edition. Is it also possible to increase these limits of needed on the cloud version?

2 answers

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Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Aug 19, 2021

No, the Cloud service limits are https://support.atlassian.com/jira-software-cloud/docs/what-are-service-limits/ as I'd guess you've already found.

Atlassian won't change these, as they're there to prevent problems (that they'd then have to get involved in fixing)

1 vote
Simmo
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Aug 22, 2021

Hi @Matt Steadman

I'm afraid that @Nic Brough -Adaptavist- is correct, these limits don't get raised. However, if you'd like to raise a support ticket then we might be able to help you rework a rule in order to not hit these limits.

Cheers,

Simeon.

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