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Is it possible to create a custom field for 2 assignee?

Elie Jarrouche
Elie Jarrouche Mar 29, 2022

Hello,

If the ticket has been dispatch from one assignee to another, is it possible to create a field for that?
We can see that the ticket has been dispatch to several people in the history, but i need a field that tells me  true or false for the tickets dispatched between 2 people (assignee) only for my powerBI reports.

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Fabio Racobaldo _Herzum_
Fabio Racobaldo _Herzum_
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Mar 29, 2022

Hi @Elie Jarrouche ,

welcome to the Atlassian community!

Are u on cloud or on data center version?

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Elie Jarrouche
Elie Jarrouche Mar 29, 2022

Hello @Fabio Racobaldo _Herzum_ 

We are based on the cloud.

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Fabio Racobaldo _Herzum_
Fabio Racobaldo _Herzum_
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
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Mar 29, 2022

Hi @Elie Jarrouche ,

in my opinion, you can try to put in place an automation :

trigger : Issue Assigned

then : edit issue field 

{{#increment}}{{issue.Numbers.asNumber}}{{/}}  

Hope this helps,

Fabio

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Elie Jarrouche
Elie Jarrouche Apr 05, 2022

Hello,

We tried it but it failed.

Error while parsing additional fields. Not valid JSON.

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