I cannot add a specific user name in the field setup post function.

Sultonkhon Maksumov January 5, 2022

Greetings everyone!

Can anyone suggest how to correctry add a user to a field setup post function so that it receives the value? 

For example, I want a post function that adds "Andrew Parker" to the list of approvers (custom filed) after the transition.

I have tried the followings, but did not work.

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John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 5, 2022

Hi @Sultonkhon Maksumov  - Welcome to the Atlassian Community!

Try using andrew.parker or you could use the account ID for the user. 

Sultonkhon Maksumov January 5, 2022

Hi @John Funk they both did not work(.

Sultonkhon Maksumov January 5, 2022

Is it possible to add Automation for Jira instead of Andrew Parker to the list?

John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 6, 2022

Absolutely - that was going to be my next suggestion. 

Just create a rule for Issue transitioned then do a new action for Edit issue. 

Choose the field and select the user. 

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Sultonkhon Maksumov January 7, 2022

Thank you, my friend!

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John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 7, 2022

You are welcome!!

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