How to report abusive use of Jira

Black_Blade August 19, 2023

Good day
I have gotten an invite to join a team on Jira management and have entered to see what it may be
I am not 100% sure, but the result seems to be abusive. Use of the system

 

The place is full of different parts of the user acting as if there is someone office with the message
"Pleasure to see you, Esteemed User!

The submitted documents have been assessed by our Customer Support Team and we are excited to inform you that they have been considered.
The management team have finally decided to accept your documentation for the following phase of the procedure after a prolonged debate.
Kindly get ready to obtain guidance from our Customer Support Team regarding the upcoming stages of the process.
Hope you have a amazing day!
With respect, the finance department of LU-881514"

This message has a few varieties there
Then a Google Doc link that seems to have been banned by Google puts up all the red flags

I will like to possibly report this to Atlassian if possible, to get an address to send the report to
Thanks

2 answers

1 accepted

3 votes
Answer accepted
Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 19, 2023

@Black_Blade 

Forward one of the emails to abuse@atlassian.com ;  There's no need to write any explanation on it, just forward it unchanged.  The code that reads those emails will add the abusive site to the list of sites Atlassian check for abuse automatically.  It should be shut down within a couple of days.

Black_Blade August 19, 2023

Thanks will do

Like Brant Schroeder likes this
0 votes
vitikogomez1205
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 11, 2023
  • Fucking scammers 
Andy Heinzer
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 12, 2023

Hi @vitikogomez1205 

I took a closer look at your account, I found there were more than a dozen active sites that appear to have sent you mail from our services.  I have submitted these to our anti-abuse team.  I just received confirmation that all of these have been shutdown for abusing our services.

Sorry that you have been spammed via our services.  In the future if you receive spam from an atlassian.net site, please forward that message to our abuse@atlassian.com address.  You won't receive any reply, but this will be processed by our abuse team.

Like Black_Blade likes this
Black_Blade September 13, 2023

Is that also for me? or was that only for vitikogomez1205? ^^

Andy Heinzer
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 13, 2023

@Black_Blade I took a look at your account, I found several sites that appear to be abusing our terms of service.   I have flagged these with out abuse team for review.  I expect these will likely be taken down within a day or so.

Like Black_Blade likes this

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events