Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,463,735
Community Members
 
Community Events
176
Community Groups

How to migrate project from Jira work management to Jira service management?

Hi all,

How to migrate a project from Jira work management to Jira service management? 

Thank you!

2 answers

2 votes
Tom Lister Community Leader Aug 27, 2021

Hi @Andrii Petrenko 

if you go to the project admin/ project details, you can change the project type. 
I converted a number of projects the other way and recently temporarily reverted some to delete their SLA data.

Try it in a staging system first though.

Tom

0 votes
Daniel Ebers Community Leader Aug 31, 2021

Hi @Andrii Petrenko + @Tom Lister

that's quite interesting as there seem to be cases when it works - and cases where it does not.

Havin a project of type "business" (company-managed) - Jira Work Management; the option is greyed out and a bulk move is recommended in a info box.

 

grafik.png

However, I am remembering that the project type could be changed in the past - I'm just not able to remember the details.

Regards,
Daniel

Tom Lister Community Leader Aug 31, 2021

Is that on Cloud?

I have the options on Data Centre

it works crazy: from 130 tickets moved only 16, and the rest of the tickets disappeared.

Tom Lister Community Leader Sep 02, 2021

Hi @Andrii Petrenko 

What are you seeing?

Daniel Ebers Community Leader Sep 07, 2021

@Tom Listeryeah, the screenshot was taken from Cloud.

Suggest an answer

Log in or Sign up to answer
TAGS

Atlassian Community Events