The documentation says:
We also know you use a lot of fields in the Jira Software issue view. If the new view doesn't have exactly what you need for now, you can turn it off in your profile. To turn off this view:
Select your avatar and choose Profile
Turn off the New Jira issue view toggle under Labs
no, i did not, but i was able to figure it out somehow. https://community.atlassian.com/t5/Jira-Core-questions/How-to-get-old-issue-view/qaq-p/894983?utm_campaign=&utm_content=view-answer&utm_medium=email&utm_source=atlcomm#M38056
If you’re using nex gen project it won’t work I believe. However you should be using next gen projects for Jira. If you need to see more fields in the issue view, you can goto project settings and field settings and add the default or custom fields you want to the views in each project. I’m not sure if there is another way to enable the old issue views. Make sure you are administrator for the project you are trying to modify.
Next gen is missing some features to make is suitable for us..
f.e. it has no filters on the boards, Also the backlog setup is different, etc...
We actually need a bit of both project types, So we had too choose the type matching best with our workflow and that is the old project type.
The result is that we are missing creation of issues directly into a column on the board. The old project types create always in backlog, Then you have to move it to the required state/column. But this not a big/blocking issue for us.
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