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How to create ticket in jira through email

Yash Pradhan
Yash Pradhan
Contributor
January 18, 2022

Hello Can You please Briefly Explain Can we create JIRA Tickets/RFC Using Email In an Automated manner.

Let's Say person A wants to Create RFC related Some Business Change But he/she has mailed me regarding that RFC and JIRA has created Automated RFC for it.

Is there any way to automate RFC/Ticket Creation.

Thank You
    Yash

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Tansu Akdeniz
Tansu Akdeniz
Community Leader
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January 18, 2022

Hi @Yash Pradhan 

You can define incoming mail server to create issues via email.

Please check this KB.

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