Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,456,382
Community Members
 
Community Events
176
Community Groups

How to create a subtask in Jira WorkManagement?

I'm trying to create a subtask in a project “Team-managed” and it's not showing the option “Create a subtask” or similar.

 

When I click in the option “Add Issue Type” I can only create normal issues, but is not working for subtask.

image.pngimage.pngimage.png

 

2 answers

1 vote

Your config page is saying you already have sub-tasks enabled (Subtarefa).  You can't create a sub-task outside the context of the issue it is part of, "create issue" can't do it.  You need to go into the parent issue and use the "create sub task" function from the tools section.

Hi @Nic Brough -Adaptavist- 

How do I reach this "parent issue" to create a subtask?

To give more context, I am using a "Team-Managed" project. In this type of configuration, I don't see the creation of a subtask.

If I change to "Company-Managed" I know how to do, but I want to use "Team-Managed" for this type of project.

You look at the issue you want to create the sub-task in.

In a team-managed project, you'll see a button for "add a child"

Can you send me a image? This option don't show to me.

image.pngimage.png

You need to open the issue you want to create a sub-task under, oot the configuration pages.

Hi @Nic Brough -Adaptavist- ,

I created a ticket for the support, and they told me this doesn't exist in Team-Managed.

"Currently, Jira doesn't have a built-in feature with this functionality, although we found the following feature request in an Under consideration status:

https://jira.atlassian.com/browse/JSWCLOUD-20901 "

 

If someone has the same problem, this is the Workaround:

Workaround

The only workaround, in this case, would be using a Company-managed project instead of a Team-managed project.

Even though there is no direct way to "convert" a project type from team-managed to company-managed or vice-versa, there are some steps you can follow in order to do it.

In summary, what you need to do is:

  1. Create a new project using the right template (the company-managed template in this case)
  2. Use the filter to find your current project’s issues
  3. Bulk move your current project’s issues into the new project (  you can select a few issues and make a small test first if you wish and then move the rest of the issues if you are happy with the result)

The following article will explain all those steps in detail: Migrate between team-managed and company-managed projects

Yes, so you've been told that to create a sub-task in any project, you go to the project and click "create sub-task / create child issue".

The answer you got from Atlassian is what I said earlier - team-managed projects only support one sub-task type.

Workaround

The only workaround, in this case, would be using a Company-managed project instead of a Team-managed project.

Even though there is no direct way to "convert" a project type from team-managed to company-managed or vice-versa, there are some steps you can follow in order to do it.

In summary, what you need to do is:

  1. Create a new project using the right template (the company-managed template in this case)
  2. Use the filter to find your current project’s issues
  3. Bulk move your current project’s issues into the new project (  you can select a few issues and make a small test first if you wish and then move the rest of the issues if you are happy with the result)

The following article will explain all those steps in detail: Migrate between team-managed and company-managed projects

That's an answer to a different question.

Suggest an answer

Log in or Sign up to answer
TAGS

Atlassian Community Events