How to capture changes in Assignee field in Jira?

Hi team,

I want to get the previous assignee and current assignee details through the automation rule.

I am using the send email action to provide the information of the Previous Assignee & Current Assignee. Please find the attached image below ->

Send mail for updated Assignee details.png

Can I know how this can be achieved through the automation rule?

Regards,

Rinjini Poddar

1 answer

2 votes

Answer accepted

Try

Old Assignee Name: {{#changelog.assignee}}{{fromString}}
New Assignee Name: {{toString}}{{/}}
Regards,
{{initiator.displayName}}

The "assignee who initiated the change" I suppose you are referring to the user who caused the changed

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Thank you @Alex Koxaras _Relational_ for your answer.

The smart values are working perfectly.

And the answer to your question is whether I am referring to the user who triggered the changes is correct.

Have a nice day!

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