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How to capture changes in Assignee field in Jira?

Rinjini Poddar April 19, 2023

Hi team,

I want to get the previous assignee and current assignee details through the automation rule.

I am using the send email action to provide the information of the Previous Assignee & Current Assignee. Please find the attached image below ->

 Send mail for updated Assignee details.png

Can I know how this can be achieved through the automation rule?


Rinjini Poddar

1 answer

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Answer accepted
Alex Koxaras _Relational_
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April 19, 2023

Hi @Rinjini Poddar 


Old Assignee Name: {{#changelog.assignee}}{{fromString}}
New Assignee Name: {{toString}}{{/}}

The "assignee who initiated the change" I suppose you are referring to the user who caused the changed

Rinjini Poddar April 20, 2023

Thank you @Alex Koxaras _Relational_ for your answer.

The smart values are working perfectly.

And the answer to your question is whether I am referring to the user who triggered the changes is correct.

Have a nice day!

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