Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

How to capture changes in Assignee field in Jira?

Hi team,

I want to get the previous assignee and current assignee details through the automation rule.

I am using the send email action to provide the information of the Previous Assignee & Current Assignee. Please find the attached image below ->

 Send mail for updated Assignee details.png

Can I know how this can be achieved through the automation rule?


Rinjini Poddar

1 answer

1 accepted

2 votes
Answer accepted
Alex Koxaras _Relational_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Apr 19, 2023 • edited Apr 20, 2023

Hi @Rinjini Poddar 


Old Assignee Name: {{#changelog.assignee}}{{fromString}}
New Assignee Name: {{toString}}{{/}}

The "assignee who initiated the change" I suppose you are referring to the user who caused the changed

Thank you @Alex Koxaras _Relational_ for your answer.

The smart values are working perfectly.

And the answer to your question is whether I am referring to the user who triggered the changes is correct.

Have a nice day!

Suggest an answer

Log in or Sign up to answer
AUG Leaders

Atlassian Community Events