We have customers who email their support tickets in and the tickets are then created and dealt with by our support team.
If the person sending the email has cc'd people into the ticket, we'd like it to automatically add all the cc'd people into the "requested participants" field. This means that when we then send updates via Jira, all people originally cc'd into the email get updates.
UPDATE: It's a wrap for our first community AMA on Jira Work Management. Thanks to everyone for taking part and sharing. Feel free to keep the discussion going! Share your questions now Hi...