How to access the Project Settings for Projects (Service Project)

[Steve P]

I cant see the Project Settings for Projects for the 1 of 2 of my Service Project. And that is the one that I did not create that I don't have access to.

The reason for me to access this Project (that I did not create, is that there are existing tickets that we have tracked in the past), I need to put my existing Help Center pages in confluence. I am able to do that in 2nd Project I created. Not the 1st one that is already existing.

Is that possible? or is it only the creator who can do that? I was also given access to to it. But for some reason, I can't see the Project Settings in the one I did not create.

Any help is big help. I humbly ask to point me to the right direction!

[Pramodh M · Accepted solution]

Hi @Steve P 

You can internally reach out to either the Jira Admin or the person who created the project (In case of a team-managed project) and request admin access to the project.

Thanks

[Steve P]

Hey @Pramodh M 

Can you tell me how the Jira Administrator who created the company-managed project grants access to team members? Although access is typically auto-approved, I would like to understand the process so that I can assist the administrator in granting me access.

Do you have any articles regarding this?

I tried to search it but not getting any on the help pages.

[Pramodh M]

@Steve P 

The access is multiple levels

Application access - either the user access admin or an org admin will be able to provide the application access (You already have it as you can access projects)

Global permissions are system wide and are granted to groups of users.

Project level access - this is managed through permission schemes for each project

permission schemes can be shared across the projects. 

Here is the document for the project permissions - https://support.atlassian.com/jira-cloud-administration/docs/manage-project-permissions

Hope this helps!

Thanks