Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

How do Jira Work Management and Jira Software integrate

Hi Community,

I have a question today. I am totally new to Jira Work Management and just evaluating if this is an option for our company. So far we only have Jira Software Cloud active and like it. But we are planning to activate Jira Work Management for our Marketing team.

From what I have read so far, both are different products with different target groups.

The question is: Once I have created tasks/epics in Work Management, will other teams be able to see and interact with them in Jira Software (both of them running on cloud and on the same instance). Can I link and reference tickets between the two products? Will JIra Software automation work even if the issue was created in JWM? 

Hoping someone can shed some light.

Thanks in advance,




1 answer

1 accepted

2 votes
Answer accepted
Curt Holley Community Leader Nov 24, 2021

Hi @Emanuel Pinkwart 

I'm not completely certain about "FREE" Product Plan, but if you go to create a project, do you see "Work Management" as an option in the Project templates?

If so, you can go ahead and create/experiment.

What I can tell you is:

  • JWM projects are Company Managed Projects, like such Jira software projects
    • Except only one workflow is possible across all issue types in the JWM PROJECT
    • That workflow needs to be conditional (as in it can't simply be using a transition from ALL to ALL transition configuration)
  • Yes, you can link to and from JSW and JWM projects within your instance
  • Yes, automation rules can work on either and even interact with both within a rule

Bottomline...under the hood JWM projects are Company managed JSW projects with a different skin and fewer options.


Thank you so much Curt!

This is exactly the information I was looking for. I took a quick look into our system and we are able to use work management templates. So we are going to give it a try.

Thanks again

Like Curt Holley likes this

Suggest an answer

Log in or Sign up to answer
Site Admin
Community showcase
Published in Jira Work Management

Join us for a live demo of Jira Work Management

Interested in learning more about Jira Work Management? Have questions you want to get answered? Join us for our upcoming live demo where we’ll take you through the essentials of Jira Work Manageme...

1,711 views 4 12
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you