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How do I sort List View by Status correctly?

Rex Hurd June 16, 2023

New to Jira Work Management.  Used the Content Management template for my project.  Added a Status to my Issue type's workflow.  My company prefers List views to Boards; I want to show my List view grouped by Status, in the order in which they appear in the workflow.

I see no way to do this.  I even renamed all status levels with a leading numerical value to try to sort the list by this, but it doens't work. (see image; ).  I assume sorting is for the issues only, not the groupings.

Cannot find anything in documentation or online about this; can someone help, please?

JiraList.png

5 answers

1 vote
Amon van Mechelen
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June 26, 2024

I hope the following image is more self-explaining. I also have the same problem. I created a  new project as Product Management. The Boards tab is working perfectly fine, as I can move the columns as I whish, but on List view I can't reorder the states as I would like.

Screenshot 2024-06-26 163823.png

1 vote
John Funk
Community Leader
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June 16, 2023

Hi Rex - Welcome to the Atlassian Community!

Is this a Team-managed or Company-managed project? 

Rex Hurd June 16, 2023

This is a Team-managed project.

John Funk
Community Leader
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June 18, 2023

There is a lot less flexibility with Team-managed projects. It appears to be some type of default where the To Do statuses are listed first (gray ones) the In Progress and then Done (green). If you have multiple of the same category (i.e. In Progress) not sure how it is determining which should be first. It might be which one was created first in your workflow. 

0 votes
Arthur Brzezinski
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 28, 2024

Hey there @Rex Hurd , 

We currently have a bug opened that seems similar to your question here.
Please check the bug details here:
JRACLOUD-81183 
And maybe you can use the workaround provided.

Hope this helps!
Thank you.

0 votes
Hannes Obweger - JXL for Jira
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
June 26, 2023

Hi @Rex Hurd

I acknowledge that this problem alone may not justify additional tooling, but just to put it out there: This would work as expected in the app that my team and I are working on, JXL for Jira.

JXL is a full-fledged spreadsheet/table view for your issues that allows viewing, inline-editing, sorting, and filtering by all your issue fields, much like you’d do in e.g. Excel or Google Sheets. In a sense, it has a few things in common with JWM's list view, however it comes with a range of advanced features, and also works in (and across!) projects on any type, not just JWM projects. Plus, it sorts statuses first by status category (i.e., "gray" before "blue" before "green"), and second using a smart combination of alphabetical and numeric sorting, meaning that your statuses would be sorted as expected:

sort-by-status.gif

As you can see above, you can also group your issues by status (as well as any other issue field(s)) in just one click, and also use the status across JXL's other advanced features, such as support for (configurable) issue hierarchies, sum-ups, or conditional formatting.

Any questions just let me know,

Best,

Hannes

0 votes
Anthony Morais
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June 16, 2023

Hi @Rex Hurd 

If I understand you want to show the list grouped by status right?
You can try filtering within the list and selecting "status"

 

filter list.png

 

Regards,
Anthony

Rex Hurd June 16, 2023

Hi Anthony,

That doesn't change the grouping order.  I want the list grouped by status so it can be collapsed, but have the groups sorted by the correct status order.

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