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How do I see a custom field when creating a new form?

I just created a new custom field and want to use it on a new form entry and don't see it displayed on the right-hand side where it lists the fields available for the form.

2 answers

1 accepted

0 votes
Answer accepted
John Funk Community Leader Oct 08, 2021

Hi Karen - Welcome to the Atlassian Community!

You can't associated a field with a form when you create the custom field. You create the field and associate with the project (the context) and screen which is used by the project. A screen and a form are not the same thing. 

After you do that creation, you go to the form and the field should show up for your to drag to the form. 

1 vote

Hello, @Karen Mackey 

Each issue type in a project has a maximum of 3 sreens (create, edit and view). You need to edit the screen (if you are a project administrator) to add your field and doing it, you could see it when you edit the issue, etc.

Thanks for your prompt response. Let me further clarify... I am new to Jira Work Management. I am trying to assess this tool to a new client. I download a free version from my work (Accenture) account. So far I'm really liking it so want to make sure the project that I have been given can 'fit' into this scheme.

My scenario -- I'm trying to create a new form. And in that form I want to add customized fields. 

When I added customized fields (from the Settings wheel) it asked which screen and context to associate the fields with..that's where I'm STUCK.. I thought I'd be able to associate it with the FORMS. 

Is there some type of video or instructions for this particular scenario. 


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