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How do I create an automation rule to automatically link this new issue to an existing issue using the issue key?
For instance I have created parent task and when I create an issue from JIRA I want to set a rule to automatically link this new issue to the parent issue using the parent's issue key
right now it only says - link to previous issue, most recently created issue - both dont work for me!
Welcome to the community.
Do you want to link parent issue and sub-issue? Because there is parent/subtask connection and you don't need to link them. If you want to link two independent issue, that's ok.
Is new issue created by automation? It could be better if you could share a screenshot.
Issue created by Slack is also a parent type issue. So, you want to link parent to parent. In order to link an issue created Slack to FO-28 automatically, you can configure the automation as below:
Write FO-28 manually. You can also add condition before linking such as "If Issue Type = Reviews" or "reporter = user123" etc to prevent linking for all newly created issues.