How do I choose which workflow shows in Board view on Work Management?

[Dan Stinson]

Hi Community,

I have a company managed work management project that has 4 issue types associated with it. Three of those issue types follow one workflow while the 4th has its own workflow. The two workflows are different. Currently, only one workflow shows. I cannot seem to find where I can display the other workflow on the Board view. I see that there is a More option, then workflows, but only the first workflow shows.

I have verified that the workflow scheme has both workflows in it with the correct issue types assigned. If I remove the workflow that shows all the time from the scheme, the other workflow takes over on the board. But once the workflow is added back, the board shows that original workflow and not the second one.

[calvin.monteiro]

@Dave Mathijs

Is it possible to showcase all issue types at once? I have 3 different issue types and each issue type has a different workflow. Can I showcase all the 3 workflows on a single board at once?

[Dave Mathijs]

Hi @Dan Stinson welcome to the Atlassian Community!

Multiple workflows on your board

If your business project contains multiple issue types with different workflows, you can easily select which workflow to view on your board.

To view a particular issue type’s workflow, you can:

1. Select More at the top right of the board view

2. Select Workflows

3. Choose which issue type’s workflow you’d like to view.

You’ll only be able to view statuses and transitions associated with the selected workflow on the board.

[Dan Stinson]

Hi @Dave Mathijs 

I thought it was that easy, but looking at the second screenshot, there is only one workflow showing up. I do not have the option to select the other workflow that is in that scheme.

[Dave Mathijs]

Your Test Case Results Workflow has a sub-task issue type associated with it. Let me check if that actually works on a JWM Board.

[John Funk]

Pretty sure that Sub-tasks are not show directly on the board as individual cards. The show as a field on the parent card on the board. So if a workflow ONLY has a sub-task issue type associated with it, it's probably not going to be able to show that. 

You should probably open a support ticket with Atlassian to get clarification/work around. 

https://support.atlassian.com/contact/#/

[Dan Stinson]

Thanks for your answer @John Funk . You lead me to add a different issue type to the workflow scheme. When I added that, the second workflow is now showing and can be selected on the board.

[John Funk]

Great! I thought that might solve it. 

[Dave Mathijs]

Thanks @John Funk for helping out!