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How can you report when a priority changes?

Rhonda Reynolds
Rhonda Reynolds August 7, 2023

I need to determine how many Jira Bugs have a priority changed after initial submission. Is there a way to do this?

 

When Jira bugs are submitted from support, it seems they will sometimes go back and update the Jira Bug's priority.  This impacts SLA targets.  Is there a way to track this in a report? 

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Fazila Ashraf
Fazila Ashraf
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August 7, 2023

Hi @Rhonda Reynolds 

You can query as below

Project = ABC and type = Bug and priority changed


More info in https://support.atlassian.com/jira-work-management/docs/jql-fields/

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Rhonda Reynolds
Rhonda Reynolds August 7, 2023

Thank you very much.  I missed that.  I appreciate such a fast response. 

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Rhonda Reynolds
Rhonda Reynolds August 7, 2023

Any suggestions appreciated.. 

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